Clear answers before you choose.
M-A-S-T-E-R.ai teaches attorneys how to direct AI in their existing work. It is education, not legal advice or legal services.
How do I choose a learning path?
Use the Class Finder for a guided recommendation, or compare the Starter Kit, Intro, Intensive, MasterClass, and MasterMind on the Programs page.
What happens to a question I prepare?
The Contact page lets you review and copy a general message or open it in your email application. Your email application sends it only when you choose Send. Do not include client or matter details.
Will you tell me what my professional obligations require?
No. The course teaches a method for using AI in legal work. Your professional and firm obligations remain yours to assess.
What information should I keep out of a question?
Do not include client names, matter facts, documents, firm-confidential information, credentials, or payment information in a general website field or email.
Can I buy just Days 8-10?
No. Capstone is Days 8-10 of the MasterClass. It is part of the complete ten-day MasterClass, not a separate purchase or selection.
What is the $97 Starter Kit?
The Starter Kit is a self-directed PDF called The First Pass: Turn a Messy Matter File into a Working Case Map. It includes two guided prompts, a realistic synthesized scenario, a worked result, and an attorney review checklist.
What is MasterMind?
MasterMind is a three-month Brain Trust for advanced attorney-led AI practice. Review its upcoming start dates and program details, then ask a question about fit.
How can I ask an accessibility question?
Use the Contact review, copy, and email flow to ask a general accommodation question. Do not include medical, client, or matter details in the website form.
Still weighing it?
Use the Class Finder for a learning-path recommendation, or contact us with a question. Do not include confidential matter information. Find your class →
Nothing is recorded. No session is recorded, filmed, stored or transcribed, in any cohort — so there is no playback, no catch-up, and no recording that could be provided to anyone on any terms.
A day that has not been delivered to you becomes a credit day. It buys you that same day in a later cohort, at no charge, for twelve months from the last scheduled day of the cohort you bought. After twelve months it is gone, and enrolling again is at the fee published at that time.
What happens if I miss a day?
You get a guaranteed place on that same day in a later cohort, at no charge, within twelve months. Guaranteed, not subject to space – that day is owed to you.
There is no recording to send you instead, because none was made. A day you did attend may also be re-sat in a later cohort within twelve months, space permitting.
One thing to be clear about, because it is a money rule and not an attendance rule: a day that runs is delivered whether or not you are in it, and attending any part of a day consumes it. A consumed day is never refunded, credited or exchanged for money. The re-sit right survives that. We owe you the day, not its value.
Can I get a recording?
No – not on request, not at a price, not in any cohort, not under any election.
No session is recorded, filmed, stored or transcribed. Not the attendees, not the instructor, not the screen. There is no archive to grant access to and no file to withhold. The thing does not exist.
The reason is the teaching, not the policy. The questions worth the most are the ones with the most professional cost to ask, and nobody asks those into a camera. No attorney raises a hand at a conference to say they do not know what a context window is. Remove the record and those questions arrive; leave it in and everyone goes home having learned the things it was safe to learn. That is the design, and it costs us the cheapest remedy in this industry – handing you a video – which is how you can tell it is real.
What we do hold: attendance metadata. That a seat was assigned, which days were attended, which were missed, and the fact of a decline. You will not find a claim on this site that no record of any kind exists, because that claim would be false. The true statement is the narrower one – nothing is recorded – and it is the one that matters.
Can I record it myself?
No. Attendees may not record, screen-capture or transcribe the session, the instructor or one another. It is a term of the seat rather than a request.
In a room where nothing else is recorded, one capture would be the only one in existence – which is precisely why the term carries more weight here than it would anywhere else.
Will my firm see what I asked?
No. An organization that pays for a seat sees four things and cannot contract for more: that a seat was assigned, which days were attended, which days were missed, and the fact of a decline.
It never sees a question you asked, a topic you raised, a transcript, a recording, a note, any indication of what you did or did not already know, or the reason for a decline. There are no question counts, no participation scores, no rankings and no engagement ratings – not withheld from your firm, not built at all. A person who asks everything privately and a person who asks nothing produce identical reports, because the report has one format for every attendee in every cohort.
This is non-waivable. Your firm cannot buy the other version, because there is no other version to buy. The organization buys access; it never buys visibility into a person.
Will the other attendees see me?
In a published cohort, no. There is no attendee list, no roster, no chat, no count of who is present, no introductions, no breakout rooms and no peer exercises. You cannot discover that anyone else is attending, and nobody can discover you.
The line worth holding onto: you will not be seen learning this.
Someone else from my firm is enrolled. Will we know?
No. Isolation is absolute in a published cohort and colleagues are not an exception to it. Your firm may know it bought both seats; the two seats never learn of each other.
One case differs by scope rather than by waiver. A cohort run for a single organization at ten or more seats may elect mutual visibility, and that election is made before seats are offered. Even then, any individual may opt out into isolation – and neither the room nor the employer is told that anyone did, because the election is not a field in any system. There is nothing to look up and nothing to export.
The instructor is unrevealed in either case.
Who teaches it?
The instructor is unrevealed – voice and screen only, never named, here or in the room. It is the same rule that keeps you unseen, applied at the front of the room.
No claim is made that any instructor is an attorney in any jurisdiction, and nothing taught depends on one being. All ten days were authored in full before the first cohort ran, so what you are buying is the written programme, delivered to the same standard by whoever is scheduled.
Why are there no testimonials, logos or case studies?
Because publishing one would unsell the thing it was meant to prove. A named testimonial teaches every reader that people here go public – in the same paragraph that claims they do not.
So: no individual is named on any public asset. No customer organization is named, no logo appears, no case study is published, and no count of firms served exists anywhere. Nor is any capacity figure published in any form – no seats remaining, no class size, no number of attorneys who have taken this.
What is offered instead is material you can assess without trusting us: the book, the program map day by day, the instruments each day produces, and the terms themselves. You read documents for a living. Read these.
Is this CLE?
No. It is not continuing legal education, it is not accredited anywhere, and no credit, hour or certificate of credit is offered or implied by anything on this site.
The subject is the business of running a law firm: written instructions, engagement scope, extraction pipelines, record audit, volume digestion, review, billing reconciliation, standing functions, continuity and handover. It is not the law.
Do I bring my own matters into the room?
No client material enters the room. Every exercise runs on a supplied fixture built for the course.
Two days do press against your own firm rather than a fixture – the day you charter a standing function, and the day you rule what may leave the building. In both, you work on your own document, the record is yours, and your own gaps are never put on a shared screen. Your billing ledger, likewise, is run privately, by you, on your own machine.
Can I reschedule?
No. There are two published schedules – daytime and Crash – and you choose one before you buy. Inside the one you chose there is no rescheduling, no make-up session, no shortened day, no split run and no private accommodation of a docket. What you may do is move your seat, and the days you have not had, to a later cohort in either format.
That is deliberate, and it is a filter rather than an inflexibility. Ten days, actually cleared, is what makes the room what it is; a programme that bends around a trial calendar becomes a programme nobody clears a calendar for, and then it is worth attending on neither. Crash exists because the same ten days can be cleared in the evening by an attorney who already works with these tools daily. It is not a lighter programme – it is less live time, and more of the work carried by you between sessions.
If you can clear neither schedule, this is not the wrong month. It is the wrong programme, and we would rather say so before you pay than after. If a day is lost once you have started, you have a guaranteed place on that day in a later cohort.
How long are the days, really?
That depends on which format you bought. Daytime is 11:00 to 5:30 Eastern, ten consecutive days with the weekend included – 65 scheduled hours against 50 guided hours. Crash is 7:00 to 9:30 PM Eastern, ten weekday evenings – 25 scheduled hours against 20 guided, the gap being one 30-minute break at 8:00. Because Crash skips weekends it starts on the same day as its daytime twin and finishes later.
In the daytime format the fifteen-hour difference is a sixty-minute lunch and two fifteen-minute breaks a day. Both numbers are printed on the program map, twice, above and below the day cards, so that neither has to be worked out by anyone doing arithmetic on a booking page. Crash carries the same coursework in less live time: the practice work you would otherwise have done in the room is done by you between sessions, and where a step takes a long time to run the coursework tells you to start it and let it finish outside the session. These are clock hours, not credit hours; no CLE credit is offered or implied.
Can I attend part of a day?
You can, and it costs you the day. Attending any part of a day consumes it, and the published join-and-leave threshold is fifteen minutes. Consumption is a money rule – a consumed day is never refunded, credited or exchanged for money – and it does not extinguish your right to re-sit that day in a later cohort within twelve months, space permitting.
Can I pay in instalments?
No. Every level is paid in full, at every price, including the highest one. There is no plan, no deposit and no financing – which also means there is nothing to fall behind on.
The reason is plain: this business will never be in the position of chasing an attorney for money. That is worth more to us than the sales it costs.
I took the Intro. Do I pay for days 1 and 2 again?
You never pay twice for the same day. You attend the days you have not had and you pay the difference. If you hold both the Intro and the Intensive, both of them count: you attend days 8, 9 and 10, and the difference is measured against what you actually paid for the two blocks. Credit carries forward for twelve months from each purchase, and it carries into the MasterClass only – never between the Intro and the Intensive.
Read that precisely, because it does not say what programmes usually say. You are not repurchasing the whole programme at a reduced price, and the Intro was never a deposit, a trial or a first step toward something. It is two whole days. Nothing in it was held back for a later product, and no later product repeats it.
What happens to my money if things change?
Three states, and only three. Before your block begins, cancel at any time for a full refund – no reason required, no questions asked, and no cutoff window. An individual purchase comes back as cash; a group purchase comes back as credit toward a future cohort at the same level, valid for twelve months, rather than as cash. After your block begins there is no cash refund and no credit – what you have instead is the transfer right and the re-sit right, and both are wide. And if we fail to deliver a day, you choose the remedy and we do not: the same day in a later cohort at no charge, or cash for that day at the per-day rate of what you actually paid. That is the one place a group purchase is not limited to credit.
The transfer right is the wide one. You may move your seat to a later cohort at no charge by telling us any time up to and including the last scheduled day of your current cohort, no reason required and none asked for. You may move the whole block or any part of it you have not yet had, and if the later cohort’s price is higher you pay nothing extra.
Underneath all three states is the consumption rule. A day that runs is delivered whether or not you attend it, and attending any part of a day consumes it. A consumed day is never refunded, credited or exchanged for money, and it remains re-sittable within twelve months. The join-and-leave threshold is fifteen minutes, published rather than left to interpretation.
The full terms of sale govern and are published in full.
Is there a discount, a code or a launch price?
No code, no sale and no launch price. The prices on the formats page are the prices.
Seats bought in quantity are priced by band, and the band table is a price list rather than an offer: it tells you what a given number of seats costs, and it is the same for everyone who buys that number.
We are buying ten or more seats. How does payment work?
By wire, in full, before delivery. Nothing issues until the funds settle – settlement, not a notification of transfer, is what starts delivery. One to nine seats may be paid by card, with 3-D Secure on every transaction.
One thing to do before you send anything: call to verify, using a number you looked up yourself on this site rather than one in the message. We read our account details to you and you compare them to whatever you were sent. Our banking details do not change, so any message proposing a change is fraudulent, whatever it looks like. What we will never do is set out in full on the payment-safeguards page.
What do I need to have?
You need a computer, headphones, and a quiet place. The class runs in your web browser — there is no account to buy and no subscription to hold. This course names no system: you bring whichever AI you already use, and the method is written so that it does not depend on one. It makes no claim about the security, privacy, confidentiality or isolation of any tool, model, service, network or arrangement — where a destination's terms matter, you quote that destination's own published terms, with document, version and date, and verify them yourself.